SHIPPING & DELIVERY

Receive free standard shipping for purchases over $100 and free express shipping for purchases over $250, excluding taxes and duties.
Currently we do not ship to Crimea, Cuba, Iran, North Korea, Russia, Syria, Ukraine and Belarus.

COUNTRY DELIVERY DAYS
STANDARD EXPRESS
EUROPE 4-7 BUSINESS DAYS 15$ 2-4 BUSINESS DAYS 25$
AFRICA 4-10 BUSINESS DAYS 15$ 2-6 BUSINESS DAYS 25$
ASIA-PACIFIC 4-7 BUSINESS DAYS 15$ 2-4 BUSINESS DAYS 25$
MIDDLE EAST 4-7 BUSINESS DAYS 15$ 2-4 BUSINESS DAYS 25$
NORTH AMERICA 4-7 BUSINESS DAYS 15$ 2-4 BUSINESS DAYS 25$
SOUTH AMERICA 4-10 BUSINESS DAYS 15$ 2-6 BUSINESS DAYS 25$

*Excluding taxes and duties

배송 방법 : 택배

배송 지역 : 전국지역

배송 비용 : 3000원. 5만원이산 주문시 배송비 무료로 드립니다. 제주도 및 도서산간 지역은 교통편 상황에 따라 도선료‚ 하역료 등의 추가 운임이 발생합니다.

배송 기간 : 3일 ~ 7일          

- 배송기간: 주문결제 기준 1-3일 이내 출고됩니다.

※ 주문양이 많은 제품의 경우 리오더 관계로 배송지연이 발생될 수 있습니다.

[배송비 귀책 주체]

교환, 반품 배송비는 귀책 주체에 따라 상이합니다.

- 고객 귀책 : 전액 고객 부담(예 : 단순 변심, 사이즈-컬러 교환 등)

- 판매자 귀책 : 전액 무상(예 : 오배송, 불량 상품 등)

[교환/환불 비용]  

- 교환 : 왕복 배송이므로 모든 경우 왕복 배송비 6,000원

- 환불: 6,000원

RETURNS & EXCHANGE

RETURNS POLICY

• We can only collect returns from the same country/region to which your order was delivered. If you have returned
an item from a country/region other than your delivery country/region, additional import duties may be applied.

• Please thoroughly check garments upon delivery before removing any attached tags and before disposing of any
original packaging.

• Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached to be in a returnable condition.

• Where possible, any packaging such as authenticity cards, dust bags and leather tags must also be returned as
they are considered part of the product.

• We recommend that you return items in their original packaging to ensure the necessary protection when in
transit.

• Note: A return postage fee of $15.00 (plus applicable taxes) will be deducted from your refund.

Follow the steps below to complete online returns for online purchases.

1.Reach out to PAU CUSTOMER SERVICE with the following information: your order number, items you’d like to return, address and phone number. They will email you a return label along with any other required shipping documents.

2.Pack your items securely in a box and stick the Return Label on top (if you’re using the box we sent your order in, make sure the previous label barcode is completely covered). Drop off your package at your local Authorized Shipping Centre. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email.

Online Return Refund & Processing

Refunds will be credited to the original method of payment you made on PAUFASHION.COM.
Once we receive your return package, we’ll process your return within 7 to 10 business days.